Are unpredictable I.T. costs affecting your bottom line? Have you been searching for a way to control these costs? Is dealing with multiple vendors to support your Voice and Data Network taking a toll on productivity?

Reduce Costs and Improve Availability and Support Levels...

  Our Manage Service Program can help alleviate your business pain. Achieve the peace of mind that comes with having your Mission-Critical systems and Line-Of-Business applications continually monitored and maintained.

Improve productivity and focus on running your Organization...

  By proactively monitoring your critical business systems, we can respond to and remediate situations to insure Maximum Uptime and Availability of your Organizations' systems and applications. By providing your employees a professionally-trained Help Desk which escalates issues all the way up to Certified Network Engineers, you can focus on running your Organization, and we can focus on handling your I.T. Support needs.

Reap the benefits of a single point of contact...

  Think of the productivity you will gain on an Organization-wide level by allowing us to be your single point of contact for your entire voice and data network. The days of keeping up with all of the Vendors for your phone systems, computer equipment, network scanners, copiers and faxes every time there's a problem are gone. With our Manage Service Program, you'll only need to send a single Email, or make a quick phone call to open up a Trouble Ticket, and we'll manage the issue to resolution for you. No matter what it is. No matter how many Vendors are involved.



  

  

Flat Fee Managed Services Plans:

Features:DesktopServerNetwork Device
 
4-hour response timeincludedincludedincluded
Unlimited Remote Services (via Remote Control Software)includedincludedincluded
8x5 Monitoringincludedincludedincluded
Active Directory Maintenance & SupportN/AincludedN/A
Security Patch Managementincludedincludedincluded
User Policy Enforcementincludedincludedincluded
File System Managementincludedincludedincluded
Software License Reportingincludedincludedincluded
Client Network Configuration Managementincludedincludedincluded
Disk Space, Partition and Usage Managementincludedincludedincluded
Standard Software Deploymentincludedincludedincluded
Anti Virus Management and Removal (Software not Included and maybe required) includedincludedincluded
SpyWare Management and Removal (Software not Included and maybe required)includedincludedincluded
Remote Access (Software not Included and required)
includedincludedincluded
System Inventory Reportingincludedincludedincluded
Printer Managementincludedincludedincluded
Break/Fix Maintenance (Parts not Included) includedincludedincluded
Third-Party Software Support Coordinationincludedincludedincluded
Support up to 5 workstations included 
Price per computer/server/network device per monthContact USContact USContact US
    
    
    
Additional Services
   
    
Additional 5 Workstation Pack  Contact US 
Microsoft Office Supportincludedincluded 
Backup Maintenance & Support (Backup software not included)includedincluded 
Database Server Maintenance & Support:
(Microsoft SQL 2000, 2005)
 Contact US 
Email Server Maintenance & Support:
(Exchange)
 Contact US 
Web Server Maintenance & Support: Contact US 
Terminal Services Maintenance & Support: included 
Vendor Management: Computers, Printers, Internet, etc.includedincludedincluded
Remote Computer Access for Your Users
(via Remote Control Software (not included))
includedincludedincluded
Hourly Services (For Services not covered above) 5%
discount
10%
discount
5%
discount
Project Work5%
discount
10%
discount
5%
discount
Additional computer/server/network device per month: (per month)Contact USContact USContact US



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(All clients are served on first-come, first served basis.)